Terms and Conditions

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Terms and Conditions

1. Services Provided: PuraVida agrees to provide travel booking services to the Client as requested and agreed upon by both parties.
2. Scope of Services: PuraVida will assist the Client in arranging travel accommodations, including but not limited to flights, accommodations, transportation, tours, and other related services.
3. Client Responsibilities: The Client agrees to provide accurate information regarding travel preferences, dates, and any other pertinent details required for booking arrangements. The Client is responsible for ensuring that all travel documents, such as passports, visas, and vaccination certificates, are valid and up to date.
4. Booking and Payments: All bookings made by the PuraVida on behalf of the Client are subject to availability and the terms and conditions of the respective suppliers. The Client agrees to pay all fees, deposits, and costs associated with the travel arrangements as outlined by PuraVida. Payment schedules and methods will be agreed upon between PuraVida and the Client.
5. Cancellations and Refunds: The Client acknowledges that cancellations and refunds are subject to the policies of the individual suppliers, such as airlines, hotels, and tour operators. PuraVida will make reasonable efforts to assist the Client with cancellations and refund requests but cannot guarantee outcomes beyond the supplier’s policies.
6. Travel Insurance: PuraVida strongly recommends that the Client obtain travel insurance to protect against unforeseen circumstances, including trip cancellations, delays, medical emergencies, and loss of luggage.
7. Liability: PuraVida acts only as an intermediary between the Client and the various travel suppliers. PuraVida is not liable for any loss, damage, injury, or inconvenience resulting from the actions of these suppliers or any other third parties.
8. Changes to Itinerary: The Client may request changes to the itinerary after booking, subject to availability and any applicable fees or penalties imposed by the suppliers. PuraVida will make reasonable efforts to accommodate such requests but cannot guarantee availability or waive supplier fees. Should there be any unforeseen circumstances or unexpected events due to force majeure PuraVida is free to amend the itinerary accordingly.
9. Communication: The Client agrees to maintain open and timely communication with PuraVida regarding any changes, concerns, or emergencies related to their travel arrangements.
10. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Jurisdiction. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
11. Amendments: PuraVida reserves the right to amend these terms and conditions at any time without prior notice.

By engaging the services of PuraVida, the Client acknowledges that they have read, understood, and agree to abide by these terms and conditions.